Plan the journey from the volunteer shift’s stated location and hours, then check the return journey against the expected finish time. NCVO says volunteer role descriptions should state “location and hours”; if either detail is missing or unclear, confirm it before relying on the travel plan.
How to check the journey
- Confirm the current location and hours. Use the role description as the starting point, especially if the shift has been rearranged or the listing has been updated.
- Compare the route with the shift times. Check the outward journey against the reporting time and the return journey against the expected finish time.
- Allow for uncertainty. Leave space in the schedule for delays or unexpected changes. The appropriate amount of time will depend on the route, transport conditions, and individual needs.
- Resolve missing information. If the venue, finish time, or late-arrival instructions are unclear, ask the relevant volunteer contact rather than estimating them.
- Check accessibility needs. Confirm whether the route, entrance, or transport arrangements create any barriers that need to be addressed before attending.
Travel costs are a separate check
NCVO says volunteer expenses can include “travel (including to and from the place of volunteering).” This means travel may fall within a possible expense category, but it does not establish that every journey will be reimbursed automatically.
Before travelling, confirm the applicable eligibility conditions, required evidence, limits, payment method, and timing. The cited guidance does not provide shift-specific answers to those questions.
What the reader must still confirm
A workable travel plan depends on the individual shift. Confirm:
- the current venue and reporting and finish times;
- the available outward and return routes;
- any accessibility requirements or restrictions;
- instructions for arriving late; and
- whether the organisation treats the planned travel as an eligible expense.
Without these details, a precise journey duration or reimbursement outcome cannot be confirmed.